These terms govern use of digitalnodepath.digital and professional analytics services supplied by Digitalnodepath from Kuala Lumpur, Malaysia. A separate written proposal or statement of work may add or replace terms for a specific engagement.
Website information
Website content is general information, not a guarantee of business performance or a substitute for advice based on your organisation’s circumstances. You may use the site lawfully and must not attempt to disrupt it, gain unauthorised access, or copy protected material for commercial redistribution.
Engagements and client responsibilities
Scope, deliverables, timing, fees, payment milestones, and authorised data access are agreed in writing. You must provide accurate context, timely feedback, appropriately collected data, and lawful authority for any information shared with us. Delays in inputs may change delivery dates.
Analytics limitations
Analysis depends on data quality, tracking design, sample size, and stated assumptions. Findings describe available evidence and do not guarantee an increase in activation, revenue, retention, or any other outcome. You remain responsible for product, commercial, legal, and operational decisions.
Fees and intellectual property
Fees and applicable taxes are stated in the engagement documents. Unless otherwise agreed, each party retains its pre-existing materials. Once undisputed fees are paid, you may use the engagement deliverables internally. Our reusable methods, templates, know-how, and tools remain ours; your confidential data remains yours.
Confidentiality and data
Each party must protect non-public information and use it only for the engagement. Data handling requirements, retention, processors, and security arrangements may be documented separately when access to customer-level information is required.
Liability and termination
Neither party is liable for indirect or consequential loss to the extent permitted by Malaysian law. Any agreed liability limit appears in the engagement document. Either party may terminate according to that document; fees remain payable for completed work and committed third-party costs.
Governing law and contact
These terms are governed by the laws of Malaysia. Before formal proceedings, both parties should attempt good-faith resolution. Questions may be sent by calling +60 3-4042 1198 or writing to No. 17, 1st Floor, 50350 Kuala Lumpur, Wilayah Persekutuan, Malaysia.